Terms of Use

Version 1.0 - Effective date: 1 January 2026

1. Operator and Contact

These Terms of Use govern access to and use of the website www.TribesArena.com, operated by:

Tribes Arena Sp. z o.o.
Ul. Czwartaków 158, 04-430 Warsaw, Poland
NIP: 9522213024 | REGON: 388064189 | KRS: 0000880812
VIES (EU VAT number): PL9522213024
E-mail: contact@tribesarena.com

This is the single point of contact for all matters related to these Terms, including complaints, cancellations, and general enquiries.

2. Nature of the Platform

TribesArena.com is an online listing and matching platform. It enables individuals, sole entrepreneurs, and companies to publish and discover opportunities to co-found, co-own, and build businesses and assets in the framework of a TRIBE - a co-ownership structure composed of shareholders and AI-supported operations, without traditional full-time employees.

The platform charges fixed fees for listing, profile visibility, and application services as described in Section 4 and in the General Terms and Conditions of Sale (GTC), available at: www.tribesarena.com/OWS.pdf

Tribes Arena Sp. z o.o. is not a party to any co-founder, equity, shareholder, or investment agreement between platform users. We do not mediate, broker, guarantee, or endorse any arrangement made between users as a result of using the platform. All such arrangements are made directly between the relevant parties, outside the platform.

The platform is designed as an environment for forming high-risk, high-upside business relationships, including co-ownership and venture creation. Tribes Arena Sp. z o.o. does not guarantee any outcomes, including successful matches, business creation, or financial results.

Tribes Arena is not a job portal, recruitment agency, employment intermediary, investment advisor, or financial services provider.

3. User Eligibility

To use the platform and purchase any services, you must:

  • be at least 18 years of age;
  • be legally capable of entering into binding agreements in your jurisdiction;
  • not be prohibited by applicable law from accessing or using the platform.

By using the platform, you confirm that you meet these requirements.

4. Products, Payments, and Subscriptions

4.1 General

The platform offers both one-time services and recurring subscription services, in accordance with the current offer published at www.TribesArena.com and detailed in the GTC available at www.tribesarena.com/OWS.pdf.

VAT treatment:

  • Poland: all prices are net amounts. Polish VAT at the applicable rate is added and charged on top of the net price.
  • Other EU member states and eligible non-EU countries (B2B): VAT reverse charge applies where the conditions under EU VAT Directive 2006/112/EC are met. The customer is responsible for accounting for VAT in their own jurisdiction. No VAT is charged by Tribes Arena Sp. z o.o. in such cases.
  • Other customers: VAT treatment is determined in accordance with applicable law at the time of purchase.

4.2 International Tax

Detailed rules regarding withholding tax (WHT), tax residency certificates, and international tax treatment are provided in the General Terms and Conditions of Sale (GTC) available at www.tribesarena.com/OWS.pdf.

4.3 One-time services

Certain services are provided once upon payment, for a defined validity period (typically 3 months from purchase). These include but are not limited to: creation of a TRIBE or IDEA listing, and individual applications to a TRIBE. Each application to a TRIBE constitutes a separate purchase. One payment covers one application to one TRIBE.

4.4 Subscription services

Certain services are billed on a recurring basis (typically every 3 months). These include but are not limited to: renewal of an active TRIBE or IDEA listing, and renewal of an individual profile in the SOLE directory. Recurring subscriptions continue automatically until cancelled. You may cancel at any time. Cancellation takes effect at the end of the current billing period.

4.5 Payments

All payments are processed by Stripe, Inc. under its own terms of service and privacy policy. By completing a purchase, you acknowledge and accept Stripe's terms. Tribes Arena Sp. z o.o. does not store payment card data.

Detailed terms governing pricing, invoicing, refunds, and service execution are set out in the GTC available at: www.tribesarena.com/OWS.pdf

4.6 Refunds

No refunds are granted once a listing, profile, or application has been published or processed. No refunds are granted for partially used subscription periods. Refunds may only be considered in cases of proven technical failure attributable to the platform.

4.7 Right of withdrawal

By completing a purchase of a digital service, you expressly request immediate commencement of service delivery and acknowledge that, once service delivery has commenced, you lose the right of withdrawal under Art. 38(1) of the EU Consumer Rights Directive (2011/83/EU).

5. AI Chat Assistant

The platform includes an AI-powered chat assistant available on www.TribesArena.com. By using the chat assistant, you acknowledge that:

  • responses are informational in nature and do not constitute financial, legal, investment, or professional advice of any kind;
  • the chat assistant does not replace consultation with a qualified advisor, lawyer, or financial professional;
  • chat interaction data may be stored and processed in accordance with our Privacy Policy;
  • you must not submit sensitive personal data of third parties, confidential business information belonging to others, or any content that violates applicable law;
  • you must not attempt to manipulate, jailbreak, reverse-engineer, or exploit the chat assistant in any way.

AI-generated responses may be incomplete, inaccurate, or misleading. Tribes Arena Sp. z o.o. makes no guarantees regarding the accuracy, reliability, or suitability of any AI-generated output. You use such outputs entirely at your own risk.

This is not financial or legal advice. Evaluate all opportunities with your own qualified advisors.

6. Human Oversight - No Direct User-to-User Contact

The platform does not provide direct messaging between users. All contact between parties facilitated by the platform is mediated by Tribes Arena Sp. z o.o. staff.

When a user submits an application or inquiry (e.g., applies to a TRIBE), the relevant information is reviewed and forwarded by a member of the Tribes Arena team to the appropriate party. Decisions regarding the forwarding of applications and the facilitation of contact are not made exclusively by automated systems.

All interactions facilitated by Tribes Arena Sp. z o.o. are limited to purely administrative forwarding of user-submitted information. Tribes Arena Sp. z o.o. does not evaluate, verify, recommend, rank, or endorse any user, listing, or opportunity. Any decision to engage with another user is made solely at your own discretion and risk.

This Human-in-the-Loop model is applied in accordance with the requirements of the EU AI Act. If you have questions about how this applies to your interaction, contact us at contact@tribesarena.com.

7. Prohibited Use

You agree not to:

  • scrape, crawl, index, harvest, or systematically extract data from the platform by automated means;
  • bypass, circumvent, or interfere with any technical protection, security measure, or access control;
  • use the AI chat assistant to generate content intended to mislead, harm, deceive, or defraud others;
  • submit listings or profiles containing false, misleading, or legally infringing information;
  • use the platform for unsolicited commercial communications, spam, or phishing;
  • attempt to identify, contact, or solicit other users outside the mediated contact process provided by the platform;
  • use the platform in any manner that violates applicable law or infringes the rights of third parties;
  • misrepresent your identity, affiliation, qualifications, or legal status.

8. Listings, Profiles, and Content

8.1 User responsibility

Users are solely responsible for the accuracy, completeness, and legality of the content they submit, including TRIBE listings, IDEA listings, individual profiles, and application materials.

8.2 Content licence

By submitting content to the platform, you grant Tribes Arena Sp. z o.o. a worldwide, royalty-free, non-exclusive licence to store, display, reproduce, and use the submitted material within the platform and, where applicable, in promotional communications. You retain full ownership of your content.

8.3 Moderation

Tribes Arena Sp. z o.o. does not proactively monitor or verify all user content. Content may be published before review. We act upon notice if content violates applicable law or these Terms.

Tribes Arena Sp. z o.o. may edit, hide, suspend, or remove any listing, profile, or content without prior notice if it violates these Terms, the GTC, or applicable law. Financial consequences of listing suspension or removal are governed by the GTC available at: www.tribesarena.com/OWS.pdf

8.4 No verification

Tribes Arena Sp. z o.o. does not independently verify the accuracy of information provided by users in their listings or profiles. Users are solely responsible for conducting their own due diligence before entering into any arrangement with another party identified through the platform.

9. Intellectual Property

All content on the platform created or commissioned by Tribes Arena Sp. z o.o. - including but not limited to texts, interface design, platform logic, and visual materials - is the property of Tribes Arena Sp. z o.o. or its licensors and is protected by applicable intellectual property law.

9.1 AI-generated visual content

Some visual materials used on the platform - including graphics, illustrations, and images - are generated using artificial intelligence tools. Such materials are created under paid commercial licences held by Tribes Arena Sp. z o.o. Their use on the platform is lawful under the terms of those licences.

AI-generated visuals are used for informational and illustrative purposes only. They do not depict real individuals, real locations, or factual events unless explicitly stated.

9.2 User content

By submitting content to the platform, you confirm that you hold all necessary rights to that content and that its publication does not infringe the rights of any third party.

9.3 Licence restrictions

Nothing in these Terms grants you any licence to use Tribes Arena's intellectual property other than as strictly necessary to use the platform for its intended purpose.

You may not copy, reproduce, reverse-engineer, or attempt to replicate the platform's structure, logic, matching mechanisms, or business model. You may not use the platform or its outputs to build competing services.

10. Third-Party Services

The platform integrates third-party components including payment processing (Stripe, Inc.) and AI chat infrastructure. Tribes Arena Sp. z o.o. is not responsible for the availability, accuracy, accessibility, or data processing practices of any third-party service. Use of such components is subject to the respective third-party terms and privacy policies.

11. Disclaimer of Warranties

The platform is provided "as is" and "as available". Tribes Arena Sp. z o.o. does not guarantee:

  • uninterrupted or error-free operation of the platform;
  • the accuracy, completeness, or suitability of any listing, profile, or AI chat response;
  • that use of the platform will result in any co-founder match, investment, or business outcome;
  • compatibility with all devices, browsers, or network configurations.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Tribes Arena Sp. z o.o. is not liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • use of or inability to use the platform;
  • reliance on any listing, profile, AI chat response, or other platform content;
  • business decisions, equity arrangements, or investments made on the basis of platform content;
  • disputes, losses, or failures arising between users;
  • technical disruptions, data loss, or unauthorised access to user data.

Nothing in these Terms limits liability that cannot be excluded under mandatory consumer protection law applicable in your country of residence.

13. Indemnification

You agree to indemnify and hold harmless Tribes Arena Sp. z o.o., its directors, shareholders, and agents from any claims, losses, damages, penalties, or liabilities arising from your use of the platform in violation of these Terms or applicable law, or from any content you submit to the platform.

14. Suspension and Termination

Tribes Arena Sp. z o.o. may suspend or terminate your access to the platform at any time, without prior notice, if you violate these Terms, applicable law, or act in a way that may harm the platform or its users. In such cases, no refunds will be granted. We reserve the right to permanently delete accounts and associated data.

15. Force Majeure

Tribes Arena Sp. z o.o. is not liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to technical failures, cyberattacks, third-party service outages, legal or regulatory changes, or force majeure events.

16. Changes to the Platform

Tribes Arena Sp. z o.o. may modify, update, suspend, or discontinue any part of the platform, including available products, AI chat functionality, listing categories, or platform features, at any time without prior notice.

17. Dispute Resolution

In the event of any dispute, contact us first at: contact@tribesarena.com (we respond within 10 business days). The parties agree to attempt resolution via direct contact before initiating formal legal action. The language of all proceedings shall be English.

  • EU users: you may use the EU Online Dispute Resolution platform: ec.europa.eu/odr
  • Poland: mediation and ADR bodies recognised under Polish consumer law.
  • USA / Canada / other jurisdictions: disputes are governed by Polish law, with jurisdiction of courts in Warsaw, unless mandatory consumer protection laws of your country of residence provide otherwise.

18. Governing Law

These Terms are governed by the laws of Poland and the European Union, supplemented by mandatory consumer protection rules in your country of residence.

19. Updates to These Terms

We may update these Terms at any time. The latest version is always published at www.TribesArena.com. Continued use of the platform following any update constitutes acceptance of the revised Terms.

Updates to the General Terms and Conditions of Sale (GTC) do not constitute an update of these Terms of Use, unless expressly stated otherwise.